Contact

A named person answers each of these. There is no ticket portal and no chat widget — the chat widget is a sub-processor, a consent category and a performance cost, and it answers nothing a mailbox cannot.

• Support

  support@mentionr.com

  Product questions and anything that looks broken. Same business day on paid plans.

• Sales and Enterprise

  sales@mentionr.com

  SSO, SCIM, procurement, a shared Slack channel and an SLA.

• Security

  security@mentionr.com

  Vulnerability reports and security reviews. Acknowledged within one business day.

• Privacy

  privacy@mentionr.com

  Data requests, sub-processor notices and anything under the DPA. Acknowledged within 72 hours.